FAIS Network Site Service Catalog
Please use the list of categories below to see the types of services provided by our team. The customers we serve range in both size and complexity. We support all business units in the Finance and Administration division. The major departments in our division include facilities services, financial services, public safety, real estate, resource planning, and the budget office. Many units within these departments play an integral role in delivering university services campus wide and require daily operational support.




Data Center Operations

  • Server Hardware Management
  • Backups
  • Hypervisor Management
  • Disaster Recovery

Network & Security

  • Architecture/Design For Routers
  • Switches
  • vlans
  • Firewalls
  • Configurations and Management

Technology Standards and Policies

  • Establish division technology standards and policies in alignment with ITS

Technology Unit Support

  • Support departmental technology units via ticket escalation and project needs

Division Technology Representation

  • ATO representative for F&A

Technology Business Management

  • SLA Manager For All FA and ITS Services
  • Asset Monitoring
  • Depreciation
  • Software Licensing and Compliance
  • Configurations and Management

Enterprise Endpoint Management

  • Operating systems
  • Suites
  • Patches

Application Upgrades

  • Server Version Changes
  • Enterprise Ecosystems and/or Integration Points

Application Development, Interfaces and Web services

  • Data Integration Services
  • Platform (MVC, .NET) and Code Repository